Tech FAQs

+FAQ

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An error message comes up when I try to order.

Please contact our customer service by emailing contactus@japanesecreations.com or by using the contact form.

I did not receive my confirmation email/receipt email.

Please contact our customer service by emailing contactus@japanesecreations.com or by using the contact form.

The website does not load properly.

Please check to make sure you are using the following supported browsers:

Internet Explorer 10+
Microsoft Edge
Firefox 38+
Chrome 36+
Safari 8+

I received an email that does not seem like it is mine.

Please contact our customer service by emailing contactus@japanesecreations.com or by using the contact form.

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+FAQ

An error message comes up when I try to order.

I did not receive my confirmation email/receipt email.

The website does not load properly.

I received an email that does not seem like it is mine.

Reach out with any questions, comments, or suggestions:

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