Delivery FAQs

When can I expect my order to be delivered?

• All orders typically ship within 3 days (except for Saturdays, Sundays and Holidays) from the time the order is placed, depending on product availability and credit card verification. You can expect delivery in 5-7 business days after your product is shipped out.

Is it possible to deliver your product overseas?

• We do not deliver overseas.

Can I designate the date and time of delievery?

• We do not accept any irregular delivery.

How can I track my package?

• Please contact our customer service by emailing contactus@japanesecreations.com or by using the contact form.

Are there any regions where you will not be delivering your products?

• We do not deliver to the following regions:
• American Samoa
• Federated States of Micronesia
• Marshall Islands
• Northern Mariana Islands
• Palau
• US Virgin Island
• Puerto Rico
• Guam

This policy applies to all of our products including Project Kits and Courses.

How can I calculate the shipping costs?

• For products labeled as projects, the shipping cost is included in the price of the product. For the products labeled as courses, there is a flat rate of $20 for shipping.